A Community Website is an online hub for an HOA that provides homeowners and board members with access to important information, documents, updates, and resources about the community. It may include announcements, governing documents, calendars, contact information, and links to the HOA’s resident portal.
Why It Matters for Self-Managed HOAs
A community website serves as the public-facing and informational center for a self-managed HOA. It reduces confusion, improves transparency, and gives homeowners a reliable place to find accurate information without relying on emails or paper notices.
- Provides a single source of truth for community information.
- Improves communication and reduces repetitive homeowner questions.
- Enhances transparency around rules, meetings, and policies.
- Supports onboarding for new homeowners and prospective buyers.
- Helps the board present a professional, organized image of the community.
How to Use It
“The HOA updated the community website to include the latest meeting minutes and pool rules.”
Best Practice or Tip
- Use HOA My Way to power or integrate your community website with secure portal access.
- Keep high-demand resources—such as governing documents, rules, and FAQs—easy to find.
- Link the website to online payments, ARC requests, and maintenance requests for convenience.
- Assign update responsibilities to ensure content stays current and accurate.
- Archive outdated information to avoid confusion or misinformation.
