
How to Use It
“The board reviewed the governing documents to clarify unit vs. common area responsibilitiesbefore approving the repair.”
Best Practice or Tip
- Create a Maintenance Responsibility Matrix and store it in HOA My Way for easy reference.
- Link maintenance requests to responsibility categories before approving work orders.
- Train board members to reference the CC&Rs and plat map when questions arise.
- Communicate responsibility guidelines to homeowners during onboarding and annually.
- Document decisions consistently to build a clear precedent over time.