What Do You Need Help With?
Looking for something specific? Use these quick links to jump to the homeowner resource you need.
Pay HOA Dues
View your balance, make payments, manage recurring payments, and review account activity.
Find HOA Documents
Learn where to access governing documents, architectural guidelines, forms, and other information published by your association.
Manage Your Account
Update contact information, notification preferences, mailing information, security settings, and more.
Access Your HOA My Way Homeowner Portal
Your HOA My Way Homeowner Portal gives you secure access to your individual HOA account and the community tools made available by your association.
Want to learn more about how an HOA portal works?
Already Have an Account?
Log in to access your account information and available homeowner tools.
New to HOA My Way?
Use the homeowner registration page to create your account and get started.
Forgot Your Password?
If you already have an account but can’t access it, use the password recovery option to regain access.
How to Use the HOA My Way Homeowner Portal
HOA My Way brings many of your everyday HOA tasks together in one convenient place.
Depending on the features your association uses, your Homeowner Portal can help you view account information, make payments, submit requests, review documents, communicate with your HOA, receive community updates, participate in voting, and more.
Once logged in, open User Settings from the upper-right corner or sidebar and select Profile.
From your profile, you can update information such as:
- Profile name
- Email address
- Phone number
- Profile image
If your mailing address is different from your property address, you can manage that separately under Property Settings.
Once logged in, go to:
User Settings → Notification Subscriptions
Here, you can manage available notification preferences and how you receive community information.
Notification options may include:
- Text
- Homeowner Portal notifications
You can also select the bell icon in the upper-right corner of the portal to view current notifications based on your subscriptions.
These may include community events, board meeting information, and other updates published through your association.
Open Property Settings to manage property-specific information.
Mailing Address
Add or change your mailing address if it is different from your property address.
Mail Delivery
Manage available delivery preferences for communications such as owner statements, compliance letters, and other HOA mail.
HOA My Way provides account security options within User Settings.
Change Your Password
Open Account Security to update your password.
Set Up Two-Factor Authentication
Go to:
User Settings → Additional Authentication
From there, you can add an additional layer of security using a primary and secondary authentication method.
Your association may make a Homeowner Directory available to residents.
To control what information you share, go to:
Property Settings → Homeowner Directory Sharing
Select the information you would like to make available and choose the option to Share this Information with other Homeowners.
Directory participation is optional, so not every homeowner may appear in your community’s directory.
HOA Payments & Billing
Once logged in, your Balance Summary on the Home Dashboard provides a quick overview of your HOA account.
From here, you may be able to see:
- Current account balance
- Last payment received
- Next assessment due
- Pending payments
You can also access options to make a payment and review your account activity.
Once you’re logged into your Homeowner Portal, you can access payment options from the Balance Summary on your Home Dashboard or select Billing from the sidebar.
The Billing section provides a more detailed view of your HOA account and available payment options.
Yes. Once logged in, open Billing from the sidebar. The Billing section includes the option to set up recurring payments.
You can also manage available payment methods from this area.
Open Billing from the portal sidebar to review your HOA billing information and account activity.
Your account ledger can also be saved as a PDF for your records.
If multiple properties or units are associated with your account, use the property or address selector to switch between them.
Be sure you are viewing the correct property before completing property-specific tasks such as making a payment.
Related Homeowner Resources:
Architectural Requests
Planning an exterior modification or another property change that requires HOA approval?
Once logged in, open Architectural Control from the Homeowner Portal sidebar.
You can submit your architectural application and attach supporting materials such as documents and photos.
After submitting your request, you can return to the Architectural Control section to review your application. Once a decision has been made, you can also view the voting results associated with the approval or denial.
Before You Submit
Requirements vary by association, so review your community’s governing documents and architectural guidelines before beginning a project.
These may explain:
- Which changes require approval
- What documents or plans you need to submit
- Community design requirements
- Other architectural rules that apply to your property
Work Orders & Maintenance Requests
If you notice a maintenance or repair issue that needs your HOA’s attention, log in to your Homeowner Portal and select Work Order Requests from the sidebar.
You can create a work order for your board to review and provide supporting information.
The portal allows you to attach photos and include a community GPS location when helpful.
Your board can then review the request and determine the appropriate next step.
HOA Violations
Once logged in, select Violations from the Homeowner Portal sidebar to review available information associated with a compliance violation.
Depending on the violation, you may see:
- Details about the issue
- Photos
- Notes
If you have a question or concern, select Ask a Question next to the violation details to begin a conversation with your board.
HOA Documents & Community Information
Your association can make important community documents available through the Published Document Center.
- Documents may include:
- CC&Rs
- Bylaws
- Architectural guidelines
- Community forms
- Other association documents
Once logged in to the web portal, you can find published documents within Community Info.
Open your community Calendar to view upcoming information published by your association.
Depending on your community, this may include:
- Community events
- HOA-related dates
- Amenity reservations
- Other important activities
Your association may also send information about events and board meetings through portal notifications.
Your board can publish Frequently Asked Questions inside the Homeowner Portal.
These FAQs can provide quick answers to questions that are specific to your community, association policies, amenities, or other frequently discussed topics.
The HOA Contacts area provides a list of board members and other HOA contacts made available by your association.
You may also have access to a Homeowner Directory that lets you find contact information for participating neighbors.
Not every homeowner will necessarily appear in the directory.
Communicating With Your HOA
Once logged in, select the Conversations message icon in the upper-right corner of the Homeowner Portal.
The Conversation Center keeps your available HOA communications together in one place.
Depending on your community, this may include conversations with:
- Board members
- Committee members
- Your dedicated community accountant
When you select Ask a Question from other areas of the portal, you’ll also be directed to Conversations to begin a new message.
Have an idea that could make your community better?
Once logged in, use Make a Suggestion to send a quick note directly to your board.
This gives homeowners a convenient way to provide community input and share ideas with association leadership.
HOA Voting & Community Participation
If your association uses HOA My Way e-voting, log in and select E-Voting from the sidebar.
This feature can be used for available community votes such as:
- HOA elections
- CC&R amendments
- Other association voting
Voting opportunities will depend on what your association has made available.
Yes. Your board can create community surveys that appear through your Home Dashboard.
Surveys provide another way for homeowners to share their opinions on community topics or proposed changes.
HOA Amenities
If your community has amenities that can be reserved through HOA My Way, select Amenities from the portal sidebar after logging in.
This is where available amenity reservations can be requested and managed.
Availability and reservation options depend on your individual association.
HOA My Way Mobile App
Prefer using your phone? The HOA My Way Mobile App provides access to many common homeowner tools from your mobile device.
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- View account and balance information
- Make HOA payments
- Set up automatic payments
- Review notifications
- Submit work order requests
- Submit architectural requests
- Review violations
- Access published community documents
- Participate in e-voting
- View community FAQs
- Review the community calendar
- Submit suggestions
The mobile app also makes it easy to attach documents and photos from your mobile device when submitting work orders or architectural requests.
HOA My Way Mobile App
Prefer using your phone? The HOA My Way Mobile App provides access to many common homeowner tools from your mobile device.
Depending on your association’s setup, you may be able to use the app to:
- View account and balance information
- Make HOA payments
- Set up automatic payments
- Review notifications
- Submit work order requests
- Submit architectural requests
- Review violations
- Access published community documents
- Participate in e-voting
- View community FAQs
- Review the community calendar
- Submit suggestions
The mobile app also makes it easy to attach documents and photos from your mobile device when submitting work orders or architectural requests.
Understanding Your HOA
Your Homeowner Portal helps you complete HOA tasks. Understanding the rules and processes behind those tasks can also make it easier to be an informed and involved member of your community.
Explore these homeowner resources to learn more.
HOA Dues & Assessments
HOA dues help fund the operations, services, maintenance, and other responsibilities of your homeowners association.
Learn more about assessments and how HOA finances work.
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HOA CC&Rs & Governing Documents
Your association’s governing documents establish many of the rules, responsibilities, and processes that apply within your community.
Learn what common HOA documents mean and how they work together.
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HOA Architectural Requests
Many associations require homeowners to receive approval before making certain exterior or property changes.
Learn more about architectural control, applications, approvals, and common HOA requirements.
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HOA Violations
Receiving an HOA violation can raise questions about what happened and what you need to do next.
Learn how HOA violations, notices, and compliance processes generally work.
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HOA Special Assessments
A special assessment is different from your regular HOA dues and may be used when an association needs additional funding for certain community expenses.
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HOA Reserve Funds
Reserve funds help associations prepare financially for major repairs, replacements, and other long-term community expenses.
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HOA Elections & Voting
Homeowner voting is an important part of association governance.
Learn more about HOA elections, digital voting, and other ways homeowners can participate in association decisions.
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HOA Rules & Homeowner Responsibilities
Living in an HOA means following your association’s governing documents and community rules while also having opportunities to participate in association decisions.
Who Should I Contact?
Not every HOA question should go to the same place. Knowing who to contact can help you get the right answer faster.
Questions About Your Community or HOA
For questions that relate specifically to your association, use the communication options available after logging in to your Homeowner Portal.
These may include questions about:
- HOA rules or community policies
- Violations
- Architectural requests or decisions
- Community projects
- Board decisions
- Association events
- Property-specific HOA questions
Your board and HOA contacts are in the best position to answer questions about your individual community.
Questions About the HOA My Way Portal or App
If you need technical help using HOA My Way or have questions or concerns about the Homeowner Portal, submit a Support Request after logging in.
You can also contact HOA My Way support at:
Frequently Asked Homeowner Questions
Visit the HOA My Way Homeowner Portal login page and enter your account credentials.
New homeowners can use the HOA My Way registration page to begin the account registration process.
Use the password recovery option to regain access to your account.
Yes. HOA My Way offers a mobile app that gives homeowners access to many common account and community features.
Depending on your association, these can include billing, work orders, architectural requests, violations, documents, notifications, e-voting, and community information.
Yes. Once logged in, recurring payments can be managed through the Billing section of the HOA My Way Homeowner Portal or mobile app.
Once logged in, look for the Published Document Center within Community Info.
Your association can use this area to share governing documents, architectural guidelines, forms, and other important community files.
Once logged in, open Architectural Control in the Homeowner Portal or Architectural Request in the mobile app.
You can submit your request with supporting photos or documents and return to review the request after submission.
Once logged in, open Work Order Requests to create a maintenance or repair request for your board to review.
You can include details, attach photos, and provide a community GPS location when relevant.
Open Violations after logging in to review the available details, photos, and notes.
If you need additional information, select Ask a Question to start a conversation with your board.
Yes. Once logged in, open Notification Subscriptions within User Settings to manage available notification preferences.
You can also use Property Settings to manage mail delivery preferences for communications such as owner statements and compliance letters.
If your mailing address is different from your property address, update it under Property Settings in the Homeowner Portal.
Once logged in, open the Conversations area of your Homeowner Portal to communicate with available board members and other HOA contacts.
Open your community Calendar after logging in to view published events and other important dates.
You may also receive board meeting and community event information through your notification subscriptions.
Submit a Support Request through the HOA My Way Homeowner Portal or email support@hoamyway.com.
Ready to Access Your Homeowner Portal?
HOA My Way gives homeowners convenient access to the tools and information they need to manage HOA responsibilities and stay connected with their community.
From payments and account information to architectural requests, documents, voting, and communication, your Homeowner Portal and mobile app help keep important HOA tasks in one accessible place.